Hotels: Overall

  1. Mansion on Turtle Creek, Dallas 89.72. The Greenbrier, White Sulphur Springs, West Virginia 89.5 (tie)2. Ritz-Carlton, Chicago (A Four Seasons Hotel) 89.54. Hotel Cipriani, Venice 89.45. Ritz-Carlton, Naples, Florida 89.06. Ritz-Carlton, Phoenix 88.97. Ritz-Carlton, Amelia Island, Florida 88.88. The Oriental, Bangkok 88.7 (tie)8. The Peninsula, Hong Kong 88.710. Ritz-Carlton, Kapalua, Maui 88.5

World’s Best Service

SpasCruise Lines

Overall: Overall Europe: Europe The Continental U.S. and Canada: The Continental U.S. and Canada Mexico and Central and South America: Mexico and Central and South America Asia: Asia Africa and the Middle East: Africa and the Middle East The Caribbean, Bermuda, and The Bahamas: The Caribbean, Bermuda, and The Bahamas Hawaii: Hawaii Australia, New Zealand, and the South Pacific: Australia, New Zealand, and the South Pacific

The Measure of Greatness: The Measure of Greatness The Secret of Ritz-Carlton’s Success: The Secret of Ritz-Carlton’s Success Methodology: Methodology

2001 winners | 2000 winners | 1999 winners | 1998 winners |1997 winners | 1996 winners

Hotels: Overall

  1. Mansion on Turtle Creek, Dallas 89.72. The Greenbrier, White Sulphur Springs, West Virginia 89.5 (tie)2. Ritz-Carlton, Chicago (A Four Seasons Hotel) 89.54. Hotel Cipriani, Venice 89.45. Ritz-Carlton, Naples, Florida 89.06. Ritz-Carlton, Phoenix 88.97. Ritz-Carlton, Amelia Island, Florida 88.88. The Oriental, Bangkok 88.7 (tie)8. The Peninsula, Hong Kong 88.710. Ritz-Carlton, Kapalua, Maui 88.5

World’s Best Service

SpasCruise Lines

  • Overall: Overall

  • Europe: Europe

  • The Continental U.S. and Canada: The Continental U.S. and Canada

  • Mexico and Central and South America: Mexico and Central and South America

  • Asia: Asia

  • Africa and the Middle East: Africa and the Middle East

  • The Caribbean, Bermuda, and The Bahamas: The Caribbean, Bermuda, and The Bahamas

  • Hawaii: Hawaii

  • Australia, New Zealand, and the South Pacific: Australia, New Zealand, and the South Pacific

  • The Measure of Greatness: The Measure of Greatness

  • The Secret of Ritz-Carlton’s Success: The Secret of Ritz-Carlton’s Success

  • Methodology: Methodology

2001 winners | 2000 winners | 1999 winners | 1998 winners |1997 winners | 1996 winners